“As Loss Prevention and Security Services Manager based at our Lakeside central support office, I’m responsible for identifying and reducing operational cash and stock losses and for delivering security measures and services across the business – including Business Wardens, Guarding, CCTV and Police liaison. This is to ensure safety and protection to our colleagues, customers and assets.
My TSC career began in 2000 as a store manager; this and my various roles since have given me an in-depth understanding of how our business works. I believe that our co-operative principles as a business are more relevant now than they have been for decades. Of course a business has to make profit in order to achieve its goals, but how you make that profit, how you conduct your business and treat and interact with your employees and customers is vitally important. Our approach ensures that TSC remains a positive community brand and gives us a key point of difference to other retailers. One personal objective as a Director is for us to address how we make TSC relevant to future generations, and how we build our membership with them.
Although most of my spare time is taken up with family activity, I do have a keen interest in battlefield history, in particular the European theatres of WWI and WWII. I visit certain areas annually, and link these visits with surviving veterans. It is the personal stories that are of importance to me. I have researched the stories and background of the TSC colleagues we lost to enemy action in both World Wars and, with TSC’s support, have obtained planning permission from Portsmouth City Council to erect a memorial to them within the Cenotaph area at Portsmouth Guildhall. Living in Portsmouth, I am also a season ticket holder at Portsmouth FC!”