Update my account

Please only enter information relevant to your initial enquiry, and refrain from entering any sensitive data such as gender, age or bank details.

Update my account
Use this form to update your personal details, request a replacement Southern Co-op membership card (white and orange honeycomb design seen below), and to update your contact preferences.

update account

You are unable to order replacement membership cards for Co-op Group or other Co-operative Societies through this form.

To help us locate your existing Southern Co-op membership account, please provide the details we currently hold on file.

To join as a member please click here.

If your query relates to something else, please click here.

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We will use the email provided to confirm we have updated your details and/or have arranged for a replacement card.
We may contact you using this phone number if we need any further information.
update account
Please enter your new details:
First name
New address
First line of address
Second line of address
A replacement card will be sent to you on submission of this form. Please update your address using this form if we do not have your current address.
Please take this opportunity to tell us how you would like to hear from us.

From time to time we would like to send you information about Southern Co-op businesses, a list of which is available here. Southern Co-op will never sell your personal details to a third party, however we would like to make you aware of the work of selected partners that we are supporting, and working with. It is your choice what you receive.

Please tick all the boxes that apply to you to ensure you receive what you wish to receive from us in the future. Please note this will override any preferences you may have registered with us previously.

e.g. visits to local suppliers, educational trips
e.g. Meal Deals, seasonal retail promotions, special offers, florist discounts
e.g. funeral plans, masonry, offers and promotions
e.g. memorial services, open days
e.g. our regional charity partners and other business partners

You are completely entitled to change your mind about the information you receive at any time. To do this just follow the link at the bottom of any of our emails or use this update form on our website.

As a member and part owner of Southern Co-op you will have a say in how the business is run and opportunity to vote on important issues accordingly, we will send to you membership and governance messages eg. voting papers, Share of the Profit payments, member announcements and member meeting invitations by email if we have an address for you or in certain circumstances by post. There is therefore no opt out option.

You have rights in relation to the data we hold about you. Details can be found in our privacy notice or at ico.org.uk.